Terms of service
1. Agreement to Terms
By accessing and using the ZILWA website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.
2. Products and Descriptions
We make every effort to ensure that product descriptions, images and pricing are accurate. However, we do not warrant that descriptions are error-free. We reserve the right to correct any errors and to update information without prior notice.
3. Pricing and Payment
All prices are displayed in the currency shown at checkout. We reserve the right to change prices at any time. Payment must be made in full at the time of purchase through our accepted payment methods, including Cash on Delivery (COD) where available.
4. Intellectual Property
ZILWA is the exclusive brand of premium hair care products. All logos, branding, product photography, designs and website content are the intellectual property of ZILWA.
5. Limitation of Liability
To the fullest extent permitted by law, ZILWA shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.
6. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law principles. Nothing in these Terms limits or excludes any mandatory consumer rights available under applicable law.
7. Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of our website following any changes constitutes acceptance of the revised terms.
8. Contact
For any questions regarding these Terms, please contact: zilwaofficial1@gmail.com